Sylvanvale’s strategic plan is called The Next Step. It marks a critical phase in our development as we continue to grow, evolve and strive towards our corporate goal which is to become one of the leading providers of quality support services in NSW. The next three years (2010-2013) represent an important period in our history as we consolidate our growth, improve our capacity and build on our capability.

Over recent years Sylvanvale has developed a reputation that is synonymous with quality and innovation. We have expanded our service footprint and diversified our suite of services to incorporate community justice, out of home care and centre-based respite. We will continue to be bold in our approach and pursue opportunities for expansion and growth while maintaining the service quality and attention that people have come to expect from us.

Over the next three years of this plan we will focus our resources on:

• Quality and excellence
• Evolution and development
• Opportunities and aspirations
• Inclusiveness and openness
• Creativity and innovation
• Stability and sustainability

As the title of our strategic plan suggests we are ready to take the next step; with the people we work with, the people we support, our stakeholders, our partners and our community. Our brand values continue to be family focused, energetic, vibrant, resilient, caring, dynamic and contemporary and we promise that these values will underpin our work now and in the future.